Cancellation and Refund Policy

At Butiama & Beyond, we understand that plans can change. To ensure fairness for you and for the suppliers who prepare your safari, we have established the following cancellation policy:

1. Cancellation Notice

These Terms & Conditions (“Terms”) govern all bookings made with Butiama & Beyond LLC (“Company,” “we,” “us,” or “our”). By booking a trip through our website, you acknowledge that you have read, understood, and agree to these Terms.

2. Refund Schedule

More than 90 days prior to departure: 50% refund of total trip cost.
Between 60 and 89 days prior to departure: 25% refund of total trip cost.
Within 60 days of departure: No refund, and full payment will be retained.
No-shows and cancellations after travel begins: No refund for any portion of the trip.

3. Trip Insurance

We strongly recommend that all clients purchase comprehensive travel insurance that includes trip cancellation, interruption, medical expenses, and evacuation coverage. Butiama & Beyond is not responsible for losses due to cancellation, weather, border closures, or other unforeseen events.

4. Supplier Policies

Some components (such as flights, accommodations, and third-party transfers) may have separate refund and cancellation rules set by their suppliers. These may affect your overall refund.

5. Changes & Amendments

Any request to change booking dates or transfer reservations must be made in writing. Amendments may incur additional fees and are subject to availability.

6. Refund Processing

Refunds (when applicable) will be issued within 30 days of confirmed cancellation.

By booking with Butiama & Beyond, you acknowledge that you have read, understood, and agree to this cancellation policy. Contact us at support@lightgoldenrodyellow-hare-667514.hostingersite.com for questions related to cancellations and refunds.